What is a "management company," what do they do, and how do I reach them?

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors, and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Contact Us page on this site.

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1. What is a "management company," what do they do, and how do I reach them?
2. What is a community association?
3. What are the CC&Rs?
4. What are the bylaws?
5. What is the Board of Directors?
6. Are there any other rules?
7. If a neighbor is in a violation of the policies and guidelines, what can I do?
8. Are Board Meetings open to all residents? If so, where and when are they held?
9. If I want to serve on a committee, how I can get involved?
10. What is my assessment?
11. How is the amount of my assessment determined?
12. Will my assessment go up?
13. What happens if I don't pay my assessment?
14. Where do I go for a pool key?
15. Where do I go for a mailbox key?
16. How do I report a street light that is out?
17. What days are my trash and recycle cans picked up?
18. How do I contact roving patrol?
19. How do I get my transponder installed or replaced?
20. What do I do if I see criminal activity or vandalism?
21. What is happening with the Cox Communications bulk contract?
22. When is the Board of Directors elected?
23. What is the community enhancement fee?