The Retreat Village has five residents-only (unmanned) gates and two main gates, manned 24 hours a day, seven days a week. The gates provide access control for both the Raptor and Talon Retreat.
Access for Residents
Residents of the Retreat Village have transponders (stickers) installed on their vehicles in order to gain access through any of the Retreat Village gates. Every home is permitted four transponders. The first two are free, and the third and fourth are $40 each. Transponder replacements due to cracked windshields or new cars are $15 each.
Transponders are installed on vehicles by trained community patrol personnel during scheduled times, found below:
Mondays from 8 a.m.-9 a.m.
Tuesdays from 2 p.m.-3 p.m.
Wednesdays from 9 a.m.-10 a.m.
Thursdays from 12 p.m.-1 p.m.
Fridays from 8 a.m.-9 a.m.
No appointment is necessary for installation. Simply complete the Transponder Installation and Update Form online and then bring your vehicle to the GCA office at 7940. E. Thompson Peak Parkway during one of the scheduled times. If you are a new owner or a tenant, please contact Cierra Austin first to ensure there is no additional paperwork we need prior to transponder installation.
Access for Guests and Vendors
The RVA has made the access control process easier for residents with the implementation of the ABDI gate access system. This system allows residents to maintain their personal guest list and some of their records with the Gate Access website or Gate Access app. You can request your username and password and then change them once you have logged in for the first time. Once you have changed your username and password the GCA office no longer has access to that information. Please make sure to save them in a safe place.
Additional Information
View the GateAcces.net instructions (PDF)
View the ABDI Gate Access App Instructions (PDF)